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When you have a problem with your computer it is often at the most inconvenient time, but don't rush out and use the first repair service that you find.
How do you know if they are reliable or have the expertise that you need ?
Word of mouth is always a good place to start, ask friends, relatives and work colleagues, have they used a repairs service, what is their opinion.
Do they come to your home to repair your troublesome PC, or do you need to take the machine to them? Check whether they need you to supply software such as the Operating System disk.
If you need to take it to their premises, which parts of it do they need, just the computer itself, or the whole system, monitor, keyboard and mouse, etc.
When you talk to them by telephone are they courteous and helpful, or do they talk down to you and blind you with technical terms? This is a good indication of the type of service you will recieve.
Check on their pricing policy, some companies have a no-fix, no-charge policy, others may charge a callout fee, make sure you know what you are
paying for.
Ask about the experience that the technicians have, can they repair all types of machine or do they specialise in Apple or Microsoft based technology.
Also check to see if they have a range of spare parts available, you don't want to be waiting weeks just for a simple spare part to arrive.
Finally make sure that you will get a documented report or explanation of any work that has been carried out on your PC, make sure that your anivurus software has not been removed or your
firewall disabled without your knowledge.
| Name: | Address: |
|---|---|
| Ace Processors | 86 Tangier Road, Baffins, Portsmouth, Hants, PO3 6HU Tel: 02392 796801 |
| A C R Computer Services | 26 Derwent Close, Waterlooville, Hampshire, PO8 0DH Tel: 02392 595945 |
| Brightbit Computing | 5 Matthews Close, Havant, Hampshire, PO9 3NJ Tel: 02392 484282 |
| Clones UK Computer Services | 211 Victory Business Centre, Portsmouth, Hampshire, PO1 1PJ Tel: 02392 296988 |
| Codepulse | Unit 20/Gosport Business Centre, Aerodrome Road, Gosport, Hants, PO13 0FQ Tel: 01329 283009 |
| Fareham PC Centre | 203E West Street, Fareham, Hampshire, PO16 0EN Tel: 01329 236699 |
| Gatetech | 1 St Saviours Terrace, Portsmouth, Hampshire, PO2 8PY Tel: 02392 660425 |
| Gosport PC | 140 Brockhurst Road, Gosport, Hampshire, PO12 3BA Tel: 02392 611335 |
| GTI Computers | 219 Victory Business Centre, Portsmouth, Hampshire, PO1 1PJ TeL: 02392 750212 |
| Gryphentech PC Services | Boyd Road, Gosport, Hampshire, PO13 0TL Tel: 07912 482965 |
| Hayling Computers | 128 Elm Grove, Hayling Island, Hampshire, PO11 9EH Tel: 02392 368007 |
| MSL Computers | 52 Tregaron Avenue, Portsmouth, Hampshire, PO6 2NE Tel: 02392 221144 |
| Octagon Blue | 102 Paxton Road, Fareham, Hampshire, PO14 1AE Tel: 01329 822137 |
| R-Admin Limited | 51 Stansted Road, Southsea, Portsmouth, PO5 1RZ Tel: 02392 619119 |
| Reboot Computer Solutions | 42 Dunbar Road, Southsea, Hants, PO48EX Tel: 02392 735751 Mob: 07876 455224 |